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The Customer Contact Representative I is responsible for professionally responding to inquiries regarding personal account information, related products, services provided in an inbound contact center. Focuses on driving high quality service experience by effectively listening, understanding, and satisfying customers’ needs.
Responsibilities of this role are to provide administrative services and handle confidential matters for the Managers in the Human Resources Department, as well as serving as a program coordinator for defined programs and a liaison for Trustmark associates, HR Committee of the Board, and outside agencies.
The Investor Reporting Specialist role is primarily responsible, under general supervision, for performing a number of accounting-related tasks in support of the Mortgage Servicing department, such as reporting, balancing, bank reconciliations and remitting financial figures to third-party investors, preparing reports, maintaining accurate records, identifying payment discrepancies, providing analysis, etc.
The purpose of this job is to provide support of the daily activities of the President of Financial Services through a variety of administrative, marketing and compliance functions. This position will serve as administrative liaison to those in and outside of the company, particularly with customers of the Financial Services department.
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer’s satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer’s satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
***MARKET POSTING - HATTIESBURG MARKET ONLY***
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer’s satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
The purpose of this job is to operate under the guidance of Commercial Real Estate Portfolio Manager in the day-to-day activities of the Commercial Real Estate Department, while developing/building the skills necessary to progress as a Portfolio Manager. Other purposes are to assist in portfolio management, the preparation of loan packages, learning to monitor loan covenants compliance, exception reporting, clearing exceptions, loan draws, etc. And to conduct special projects as required.
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer’s satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
The purpose of this job is to develop and manage commercial loan accounts that meet established lending requirements and maximize profitability to the bank with minimal risk. Provides portfolio maintenance and loan administration in accordance with bank policies.
