- Bachelor’s degree in Human Resources, Business or related field of study or equivalent work experience
- 3+ years experience working in an employee relations, investigations or similar role
- Knowledge of federal, state and local regulations relating to employment practices
- Proven track record of managing sensitive employee relations issues and mentoring associates and managers
- Strong interpersonal skills and the ability to interact and communicate verbally and in writing effectively with members of management and employees
- Strong organizational and writing skills, results driven, and the ability to meet established goals and deadlines
- Strong problem resolution and critical thinking skills
- Strong ability to identify trends and propose solutions that enhance both compliance and workplace culture
- Commitment to handling all matters with discretion, integrity and confidentiality
- Intermediate knowledge of Microsoft Office including, but not limited to, Word, Excel, and PowerPoint
- Ability to build human connections easily and deep emotional intelligence and objective empathy
- Ability to see situations from all perspectives and work through conflicts and performance concerns for the best possible outcomes for everyone involved
- SHRM-CP or PHR Certification preferred
- Prior experience in HR with a financial institution preferred
Additional qualifications for Sr. level:
- 7+ years experience working in an employee relations, investigations or similar role
Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.