Application Business Software Analyst I/II/III

The purpose of this job is to provide support to the business line and Application Developers for external and internal vendor software or/and in-house developed software. In this role, you must be able to work independently or part of a team to support the analysis, design, implementation of the software to meet the company’s goals. You will be expected to act as a liaison between the business line, IT developers and software vendors.

This position may be filled as a Level I, II or III. Additional responsibilities and qualifications apply.

• Work closely with business owners to assess system capabilities through research and fact-finding around applicable business system
• Coordinate functional requirements with business management and application developers to determine effective solutions
• Assist business owners with identification of technical problems and issues
• Work closely with application developers to create detailed specifications to ensure that the business enhancement will be satisfied in an accurate and timely manner
• Create accurate and complete test plans for application testing
• Work with end users to develop and execute their test cases
• Proactively seek opportunities for business improvements
• Develop in-depth knowledge of the business unit by regular interaction with business owners
• Provide project support and administrative functions
• Perform additional duties as assigned.

• Four-year college education or equivalent work experience
• At least 3 years of relevant banking application experience related to use cases and expected deliverables of technology-driven solutions
• Technology project experience with knowledge of project plans and project management methodologies
• Familiar with conversion processes and methodologies
• Knowledge of application processes, design, construction, architecture and resulting business functionality
• Basic understanding of client/server, internet, intranet, and mainframe systems
• Ability to persuade and influence others on the best approach to take
• Analytical skills
• Oral and written communication skills
• Self-starter to proactively deliver high quality service to clients
• Ability to manage projects effectively to set objectives and prioritize multiple task
• Team player
• Banking experience preferred

Level II Additional Qualifications:

• Four-year college education or equivalent work experience
• 3 to 5 years business software analyst experience

• Project management experience

• Conversion experience with bank data and system upgrades

• Understanding of application integration

• Understanding of database structures and database access methodologies

• High energy with a “take charge and “make it happen” attitude able to work with little supervision

• Strong analytical skills that produce results

• Time management skills

• Strong oral and written communication skills

• Advanced knowledge of business requirements to be able to communicate effectively with business owners to identify needs

• Business units have confidence in your ability to suggest the correct approach for their needs

• Team player who shares knowledge

• Advanced knowledge of application processes, design, construction, architecture and resulting business functionality

• Advanced banking experience preferred

Level II Additional Qualifications:

• Four-year college education or equivalent work experience
• Over 7 years business software analyst experience

• Project management experience with strong leadership skills and the ability to estimate work time and deadlines

• Able to lead a conversion effort by working with both business and technical sides

• Understanding of application integration including how each application impacts each other

• Understanding of database structures and database access methodologies and can provide data information to users upon request

• High energy with a “take charge and “make it happen” attitude, able to work with no supervision

• Advanced analytical skills that produce results especially in a time sensitive situation

• Advanced time management skills with the ability to work on multiple projects at the same time

• Excellent oral and written communication skills. Provide information to management

• Subject matter expert of the application that allows advanced communication with the business owners and ability to identify their needs

• Multiple business units have complete confidence in your ability to suggest and implement the correct approach for their needs

• Team player who leads others to a common goal

• Advanced knowledge of application processes, design, construction, architecture and resulting business functionality. Ability to look at code and files when needed.

• Over 7 years banking experience preferred

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.