Wire Transfer Analyst I

The Wire Transfer Analyst I, is an integral part of Trustmark’s electronic banking platforms. This position requires direct support with associates and customers across all markets with creating, verifying and/or releasing wires while adhering to strict time restraints.

• Enforce the dual-step authentication while processing online banking outgoing wire transactions ensuring accuracy.
• Handles client outgoing wire requests with prompt, professional, and courteous attention.
• Assist Trustmark associates across all markets with timely resolutions for wire transfer inquiries; domestic and international.
• Understand and comply with bank policies, Federal laws, and regulations (OFAC, BSA/AML, Dodd-Frank, CRT, SAR etc.).
• Prepare and manage wire transfer correspondence, reports, and documents.
• Perform additional duties as assigned.

• High School diploma or the equivalent.
• One year of recent customer service, data entry, clerical, or retail banking experience.
• Proficient with Microsoft office suite (Teams, Outlook, Word, Excel) and general office equipment.
• Proficient with Adobe Acrobat Pro.
• Must demonstrate accuracy, multi-tasking capabilities and can focus on repetitive tasks.
• Aptitude for operating other operating systems and software.
• Demonstrates a high degree of professionalism in communication, attitude, and teamwork.
• Strong reasoning and problem-solving skills.
• Basic knowledge of bank’s M&I system preferred
• 1-3 years of banking experience in operations or accounting preferred
• General knowledge of the banking industry preferred