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Cash Control Specialist II

Location US-MS-Brandon
Posted Date 2 days ago(1/22/2025 11:47 AM)
Job ID
2025-18110
Category
Retail Banking Operations
Type
Regular Full-Time
Job Grade
6
FLSA Status
Non-Exempt
Working Hours
8am - 5pm
Job Location: Company
Cash Control - 10176

Overview

The purpose of this job is to act as a liaison between all Retail Branches and the reconciling process performed by Cash Control Specialists I’s. This involves comparing general ledger reports to the branch teller outages for corrections daily. Research outages on Atlas payment general ledger, Tellers, and ATM’S in an accurate and timely manner. Balancing ICOS (Loomis system) and recon’s daily. ICOS administrator adding and deleting tellers form system. Ordering and transfer currency for ATM’s to their inventory. Processing all Federal Reserve advices strap errors.  Responsible for paying all branches monthly Loomis invoices into the Bridge System. Processing orders/shipments and balancing of ITM’S as market transitions over to a more electronic environment.

Responsibilities

  • Review daily entries to cash over/short general ledger OnDemand reports to Bridge ledger reports. Act as the point of contact with bank or branches when problems occur with cash outages on tellers. Ordering/shipping and balance ICOS recons to Bridge ledger total.
  • Process clearing entries for out of balance transactions from Central hubs. Items involved are deposits, withdrawals, and payments needing research or correcting. Processing Federal reserve advices.
  • Research individual entries greater than $20.00 on the daily balancing reports to put tellers back in balance. Paying invoices for all branches from Loomis.
  • Assist Head Tellers with research of payments, deposits, withdrawals, and rescan work as needed. Adding and deleting tellers in ICOS system.
  • Balance Atlas payment general ledger to bridge ledger total daily. Reports are pulled and research is needed for funds to be placed in general ledger to balance. This would come from Atlas teller system back to the branches to rescan or collect the funds as needed.
  • Monitoring ATM cash outages to general ledger daily. Assist branches in balancing ATM’S in system correctly. Monitoring ATM deposits that didn’t post and assist getting them processed. Transferring currency for ATM’s accordingly from ICOS system.
  • Act as the initial point of contact with vendor when problems occur in balancing process.
  • Identify the balancing exception and correcting entries as well as contacting customers.
  • Research exception items using Core system, as well as vendor system and reports.
  • ITM/ATM’S balancing outages to general ledger, assist the MyTeller center with errors. ITM monitoring of deposit against branch Atlas Teller system.
  • Reconciles Cash Advance general ledger and Cash Advance checking account.
  • Perform additional duties as assigned.

Qualifications

  • High school Education
  • One year of teller experience, head teller experience or 1 year experience Adjustment department
  • Excellent understanding of head teller and teller functions
  • Knowledge of all Trustmark research systems as well as Atlas teller system, and ICOS (Loomis) system
  • Working knowledge of general accounting practices
  • Overall knowledge of bank operations and how transactional paper flows/clears through our bank
  • Knowledge of Cash (dispenser & recycler) and ATM machine balancing
  • Preferred ITM/ATM knowledge
  • Good organizational skills
  • Good communication skills and interpersonal skills
  • Computer skills
  • Detail oriented
  • Ability to exercise sound judgment
  • Ability to multi-task

Physical Requirements/Working Conditions:  Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

 

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

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Trustmark is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran or disability status, and any other status protected by law. Upon request, reasonable accommodations will be made for all qualified individuals with disabilities. If you need accommodation for any part of the application process because of a medical condition or disability please send an email to careers@trustmark.com or call 866-213-1418 to let us know the nature of your request.

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