Community Lending Specialist Associate

The purpose of this job is to train to assist borrowers within low to moderate and majority-minority census tracts with lending products to encourage applications.     

• Assist with promoting community lending loans, products, and activities within specified census tracts
• Work with local, state, and Federal Agencies, non-profits in the creation of products and services designed for the low to moderate income borrowers
• Originate and promote Trustmark’s Community Lending Loans and Products
• Facilitate the application process via phone or internet
• Provide support in coordinating community events that educate and promote home ownership.
• Master the skills needed for originating and promoting Trustmark’s Community Lending Loans and Products. Study guidelines and show initiative to learn independently
• Support the overall community lending effort with courtesy calls, thank you notes, conducting sales and event planning activities etc.
• Coordinate loan closings with attorneys and closing agents
• Other duties as advised by Management to provide sales and service support to customers and referral sources
• Perform additional duties as assigned.

• 4-year college graduate, with 3.0 or higher
  -OR-
  Minimum of 3 years in previous customer service, marketing, mortgage lending or other related experience
• Ability to work and identify with a diverse group of borrowers, housing related entities and other community-based organizations
• Working knowledge of financial compliance and regulatory requirements
• Ability and willingness to stay abreast of changes throughout the community and industry
• Analytical skills
• Leadership skills
• Interpersonal skills
• Expertise in communicating effectively with the public
• Marketing/Public relations education or real estate lending knowledge
• Outside sales or lead generation knowledge
• Ability to quickly adapt to software/systems
• Ability to interact with diplomacy and courtesy
• Excellent grammar and writing expertise

Physical Requirements/Working Conditions:  Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. 

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.