Trustmark

  • Mortgage Loan Processing Manager

    Location US-AL-Huntsville OR Florence
    Posted Date 2 months ago(2 months ago)
    Job ID
    2018-10777
    Category
    Mortgage
    Type
    Regular Full-Time
    Job Grade
    10
    FLSA Status
    Exempt
    Working Hours
    8am - 5pm
    Job Location: Company
    Mortgage Banking - Alabama 10177
  • Overview

    The purpose of this job is to oversee and manage the day-to-day operations of the Mortgage Loan Processing Department.

     

    *****This position can be located in Florence, AL or Huntsville, AL*****

    Responsibilities

    • Directly manage processing function monitoring file status to ensure timely and correct processing
    • Train processors on new products, procedures, investor guidelines, etc.
    • Process and Close Assumptions and CP Modifications
    • Track service performance and goals of processors by working closely with Sales Manager and Originators to ensure quality service.
    • Problem resolution on files in process with Originators, Realtors, Underwriters and clients
    • Develop and enhance Processing Departments processes and procedures to ensure efficiency

    Qualifications

    • Knowledge of mortgage lending, including loan processing and originating
    • Thorough understanding of employee coaching techniques
    • Exceptional organizational skills and ability to efficiently handle workflows
    • Ability to communicate with clients and people at all levels of the organization
    • Ability to manage, train and motivate team members
    • Strong customer service skills
    • Junior college/two year college training or related work experience
    • 5 years of mortgage processing experience required
    • Supervisory experience preferred

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