• Claims Representative I-FB

    Location US-MS-Jackson
    Posted Date 4 days ago(6/13/2018 3:21 PM)
    Job ID
    Regular Full-Time
    Job Grade
    FLSA Status
    Working Hours
    8am - 5pm
    Job Location: Company
    Bottrell Insurance - 11021
  • Overview

    The purpose of this job is to provide prompt, effective assistance to clients and third parties reporting and settling commercial property and casualty claims.  This position also acts as a liaison between the agency’s customers and insurance carriers claims department where appropriate.


    • Perform duties as assigned by Claims Manager, including, but not limited to, counsels clients on coverage available and advises during the claim settlement process. Reviews policy contracts to determine if policy language provides some form of coverage for the identified claim. Also may require policy interpretation based on knowledge of Commercial Property and Casualty contracts and negotiation with insurance carrier.
    • Diligently and reliably follows up on claims (all open claims) to ensure proper and timely settlement; keeps insured informed with contact on open claims
    • Performs comprehensive claims analysis on account where loss ratios warrant
    • Maintains electronic file information on claims reports, activity, payments, and conversion
    • Responsible for obtaining the necessary new claims information from policy holders to promptly submit loss notices to the appropriate insurers


    • Thorough knowledge of insurance contracts and usage
    • Conversant knowledge of insurance markets and their claims procedures
    • Conversant knowledge of insurance rating and underwriting and how claims activity and losses affect insurance pricing by line of coverage
    • Must be a self-starter, imaginative and creative with good communication skills, both verbal and written
    • Should have thorough understanding of commercial underwriting and coverage’s
    • Ability to communicate orally, and in writing with others to explain complex issues, receive and interpret complex information and respond appropriately
    • College education desired
    • At least 1 year of experience in a claims related field required (preferred 3+ years of experience)
    • Must currently possess or be able to obtain a Property and Casualty license within three months of date of hire
    • Must currently possess or be able to obtain a Claims Adjuster license within six months of date of hire


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