• Shift Manager

    Location US-MS-Jackson
    Posted Date 1 month ago(6/18/2018 1:38 PM)
    Job ID
    Information Technology
    Regular Full-Time
    Job Grade
    FLSA Status
    Working Hours
    12am - 8am
    Job Location: Company
    Computer Support - 0062
  • Overview

    The purpose of this job is to supervise all personnel and ensure maximum throughput of all mainframe, sub-system, and communications equipment.


    • Monitor all production work during shift, all hardware and software changes - report problems
    • Interface with programmers to solve problems
    • Monitor on-line applications and phone lines
    • Train/cross-train personnel for shop efficiency
    • Ensure work orders and special processing are completed correctly
    • Review shift personnel performance
    • Document all problems affecting operations


    • High school education
    • Other - Five years experience in a large mainframe environment as Operator, Lead Operator, or Shift Manager
    • Knowledge of various computer software including RDMS, Auto-operator, RDARS, AS400, RS6000 sub-systems, IBM, XEROX laser printers
    • Advanced computer skills
    • Time management principles to prioritize workload
    • Communication skills
    • Leadership skills
    • Interpersonal skills
    • Technical ability


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