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Employee Benefits Account Manager I

Employee Benefits Account Manager I

Job ID 
2017-10250
Location 
US-MS-Hattiesburg
Posted Date 
11/28/2017
Category 
Insurance
Type 
Regular Full-Time
Job Grade 
8
FLSA Status 
Non-Exempt
Working Hours 
8am - 5pm
Job Location: Company 
Fisher Brown Bottrell Insurance Inc.

More information about this job

Overview

The purpose of this job is to service clients and carriers, aid Producers in handling accounts and meet service and sales delivery standards.

Responsibilities

  • Responsible for the marketing process for prospects and clients which includes obtaining client census and quotes from carriers along with creating proposals and presentation materials
  • Prepare materials for client meetings including but not limited to agendas, reports, calendars
  • Responsible for acting as a liason between clients and insurance carriers or other vendors. Provide resolution support for claim and billing issues for clients.
  • Monthly invoicing of all employee benefit commissions for all EB Producers and House Accounts- reconciling with Accounting department to ensure balancing and 100% reconciliation
  • Receive phone calls/emails/faxes from clients, insurance carriers, and other vendors and comply in a timely manner with requests. Answer phones for department and dispense calls.
  • Responsible for preparing and managing all paperwork related to new and renewal submissions and delivering timely to the insurance carrier. Following up with the carrier to ensure paperwork is being processed. Ensuring the clients receive all the materials they require, such as employee ID cards.
  • Enter and manage client information using the Fisher Brown Bottrell agency management system
  • Other miscellaneous duties as assigned

Qualifications

  • Must have general knowledge of employee benefits and/or customer service
  • Must be able to work calmly and efficiently under pressure,
  • Must have good communication skills both oral and written
  • Must be efficient in prioritizing work and manage multiple tasks in fast-paced environment
  • Enthusiastic attitude, adaptability to new or changing circumstances and comfort working in a team environment
  • High school diploma or equivalent / College degree preferred
  • 1 year experience in employee benefits industry or human resources preferred
  •  Licensed Life/Health & Accident preferred or be able to obtain within 90 days of placement in position