The purpose of this job is to provide daily administrative support for department staff and coordinate projects as assigned.
Performs administrative functions to support the department such as, expense requests, ordering of supplies, distribution of mail, answering phones, filing, etc.
Preparation and distribution of reports and files
Coordinate projects to assist department associates
Assists customers to resolve questions or concerns
Maintains manager’s business calendar reminding them of scheduled meetings and appointments.
Assist Mortgage Market Sales Manager with analysis of income and assets, calculate debt ratios, running of DU and document for processing. Ability to process files if needed.
Communicate mortgage product options, quote interest rates, accept loan applications, request follow up documents from customers, disclose LE’s, all at the direction and supervision of the Mortgage Market Sales Manager.
Work in conjunction with the Mortgage Market Sales Manager to assist with the coordination of sales and marketing strategies, sales meetings, open houses, etc., for the defined market.
General knowledge of banking
Oral and written communication skills
Customer service skills
Time management skills to prioritize workload
Junior college/two-year education preferred
2 years previous administrative experience required